General provisions

This User Agreement (hereinafter referred to as the Agreement, the User Agreement) regulates the relations between cryptotims.com and Users of the service cryptotims.com

The User Agreement includes the text of this Agreement and other documents listed on the website. cryptotims.com

References in this agreement to cryptotims.com , as well as the mention of the words "Crypto", "Tims", "we", "our", "Contractor" refer to "Fidenity Limited", and the words "You", "Your", "User", "Customer" refer to the person with whom service cryptotims.com concludes this Agreement.

A user can have only one registered account. You confirm that you cannot use the Services or create an account on behalf of any third parties.

You are responsible for ensuring the security and control of your personal data that you use to access the Services.

When creating an account on the Website, you must not provide false information about yourself. Specifying false information during account registration or forged identity documents is not allowed and may lead to access restriction or blocking of the account.

Using the website cryptotims.com by registering an account to use the service cryptotims.com By submitting an Application, you agree that you have read, understood and accepted all the terms contained in this Agreement and other legal documents posted on the website: cryptotims.com

The Parties have agreed that this electronic Agreement has the force of a written agreement.

This User Agreement is a contract in the form of a public offer, which is accepted by the User through the registration of an exchange Application on the website. https://cryptotims.com /.

If you do not agree with the terms of the User Agreement, the use of the website cryptotims.com not allowed.

Terms and definitions

1.1. cryptotims.com — this is a website that provides, through P2P payments, the exchange of digital and electronic currency.

1.2. Service — a system for providing online services for the exchange of digital and/or electronic currencies.

1.3. The User is an individual who uses the services of the service cryptotims.com

1.4. Digital currency — Bitcoin, Litecoin, Ethereum and other blockchain-based currencies.

1.5. Electronic currency means funds held in the accounts of users of electronic payment systems (Qiwi, Advcash, PerfectMoney, etc.).

1.6. A payment system is a software and hardware product developed by a third party and represents a mechanism for accounting for monetary obligations, as well as organizing mutual settlements between registered users.

1.7. Services of the service — providing assistance in conducting transactions between individuals for the exchange of digital currencies, as well as other services, information about which is posted on the showcase of the Service.

1.8. Payment is the transfer of digital currency or fiat funds from User to User or Service, as well as in the opposite direction.

1.9. Application is an expression of the User's intention to use the Service by filling out an electronic form via the Service's website, on the terms described in the Agreement and specified in the parameters of this Application.

1.10. Partner is a person who provides a service to attract Users, the terms of which are described in this Agreement.

1.11. Card verification is the verification of the card (or account) belonging to its owner. The Service sets the conditions for verifying ownership, and it is performed at a time for each new account (card). The user.

1.12. The exchange rate is the value ratio of two digital currencies when they are exchanged.

1.13. "Messages" include e-mail messages.

The cost of services. Subject of the agreement

2.1. The subject of the current agreement is considered to be the services of the service in terms of the sale, purchase or exchange of electronic currency of various payment systems. All the above operations can be carried out solely on the initiative of the user and only if he agrees to all the terms of the agreement.

2.2. For the services provided to the user, the latter pays the service a commission fee, the amount of which is indicated in the exchange application. This remuneration is paid by the user only after he agrees to the exchange.

2.3. The amount of commission, service cryptotims.com The fees for the above actions are reflected in the application in the form of an exchange rate and are confirmed by the user on one of the user interface pages.

2.4. The latter can find out all the information about the current exchange rate, exchange methods and the amount of money transferred and received by the user at one of the stages of filling out the application.

2.5. The amount of payment for the services of the service, the purchase or sale of electronic assets or electronic money, is included in the exchange rate of each individual direction of exchange

2.6. The Service Administration has the right to change tariffs without additional notification to Users.

Terms of use cryptotims.com

3.1. It is allowed to use the website of the exchange Service cryptotims.com exclusively for personal purposes. You agree not to register more than one personal account, and also not to attempt to gain access to the personal accounts of other users of the Service. cryptotims.com

3.2. Exchange Service cryptotims.com has every right to conduct additional checks of any information provided by you, to request from you the necessary documentation, data related to the exchange (passport of a citizen, photo of a bank card, any verification, receipts, evidence of sending funds, etc.) for all reasons that may be related to your use of our Services and/or as evidence for any information you provide. If you have not provided the documents upon request, the Exchange Service cryptotims.com has the right to refuse to provide Services to you and return the funds minus the commission within seven days.

3.3. Administration of the Exchange Service website cryptotims.com He has every right, at his own request and at any time, to refuse you an exchange without explaining the reasons for the refusal, as well as to restrict your access to the exchange Service website. cryptotims.com . However, if the Client has already transferred funds to our banking details, they will be refunded.

3.4. You agree that the Exchange Service is not responsible for the login / password of your personal account, as well as for everything in it, including personal data.

3.5. You are fully aware that the loss of your personal data is fraught with access to them by third parties.

3.6. You undertake to immediately notify us of any unauthorized access to your personal account by third parties by e-mail cryptotims24@gmail.com or by contacting via an online chat on the website. After such notification, your personal account will be blocked by us.

3.7. Your personal account should be used exclusively by you. Interference by third parties should be excluded. Otherwise, your personal account will be blocked until you find out.

3.8. Using the Services of our exchange Service cryptotims.com You commit not to carry out criminal activities (including: money laundering, illegal gambling, terrorist financing). You guarantee us that you will not hide your location when visiting the site. cryptotims.com . We have the right and the opportunity to block your account and cancel all transactions if we see that there are sufficient grounds to believe that you are engaged in criminal activity.

Services provided on the website

4.1. Ordering the services of the Service cryptotims.com it is carried out by the User by sending the corresponding Application through the website cryptotims.com

4.2. By using the services of the Service, the User confirms that he legally owns and disposes of the monetary funds and electronic and/or digital currency involved in the relevant Payment.

4.3. Service cryptotims.com provides the User with the opportunity to exchange electronic and/or digital or fiat currency in real time.

4.4. By submitting an Application, the User instructs, and the Service, on its own behalf and at the User's expense, performs actions for the exchange and transfer of digital and/or electronic or fiat currency to another User.

4.5. Within the time allotted by the regulations (depending on the direction of exchange) from the moment of receipt of funds from the User, in the amount specified in the relevant Application, the Service is obliged to transfer (transfer) The received electronic or fiat currency to the banking details and in the amount specified by the User in the Application, unless force majeure prevents this.

4.6. The Service has the right to cancel an application for the exchange of digital and/or electronic or fiat currency created by the User, if payment for such an application has not been received to the service's current account within 10 (ten) minutes from the moment of creation of such an application.

4.7. The Service's obligation to transfer The received digital and/or electronic or fiat currency to the User is considered executed at the time of debiting the digital and/or electronic or fiat currency in the relevant Payment System from the Service account, which is recorded in the transaction history of the relevant Payment System.

4.8. cryptotims.com will make reasonable efforts to ensure access to the services and the site. cryptotims.com in accordance with this Agreement. However, cryptotims.com It may suspend the use of the site for maintenance and will make reasonable efforts to notify you in advance. Thus, you agree that you assume the risks associated with the fact that you may not always be able to use the services and the site. cryptotims.com or perform urgent transactions using your account.

4.9. In exchange applications in which the Source Currency is cryptocurrency, the Service does not guarantee fixing the exchange rate after confirming the transaction on the network. Until the required number of confirmations is received, the application will be recalculated according to the exchange rate (WhiteBit), if it changes by more than 0.1%. If the payment is not received within 10 minutes, the request is automatically canceled.

- In exchange applications in which the Received currency is any cryptocurrency: every 3 minutes, your exchange rate is reviewed. Our exchange office records the exchange rate in the application when the exchange rate changes by no more than 0.1%.

- In exchange applications in which the Source currency is cash, the exchange rate will be recalculated by the system every 3 minutes until the actual receipt of funds by the Service partner.

4.10. If funds are received from the User after the cancellation of the application (later than the regulated time), the exchange rate for such an application will be recalculated according to the exchange rate at the time of receipt of payment. (it is possible to deviate the course within 1-2 minutes as part of the course parser)

4.11. Applications for accepting any cryptocurrency paid in violation of the regulations will be processed automatically, as follows:

If the User has paid for the application within 10 minutes, but the amount has been received less than or more than the specified amount, the exchange rate for such an application will be recalculated according to the exchange rate at the time of receipt of the full payment. (it is possible to deviate the course within the framework of the course parser within 3-7 minutes)

4.12. If the User has paid for the application, but due to circumstances wishes to cancel the exchange before completing the application, the refund will be deducted from 5% of the payment amount, the commission within the payment system network and the exchange rate difference (if the exchange rate has changed by more than 3%). No financial claims will be accepted after completing the application.

4.13. If the User's card is blacklisted by the Security Service of the payment system and the account is blocked when trying to transfer to it, then cryptotims.com reserves the right not to refund the User's funds.

4.14. The application is paid exclusively through the payment form on our website (merchant), which is available after clicking the "confirm" button. Unauthorized payment using banking details is not allowed. Otherwise, the application may be cancelled.

4.15. The Service has the right not to apply the terms of the partner program in cash transactions.

4.16. According to the Qiwi offer, any payment made in this payment system can be stopped for additional verification by the Qiwi Bank Security Service for up to 48 hours. After the decision of the Qiwi Bank's Security Service, the funds will either be transferred to the recipient or returned to the sender. If the client's transfer has been checked by the Qiwi Security Service, then after the transfer has been verified and reached us, the application is automatically restored and the Service reserves the right to recalculate the application at the current exchange rate.

4.17. The rules for crediting funds to Visa, MasterCard, and MIR cards range from a few seconds to 5 business days. In practice, 99% of transfers are credited instantly.

4.18. The Service uses a technically complex software product and allows for the possibility of a technical failure. The Service reserves the right in such cases to refuse the user to fulfill the terms of the agreement, followed by a full refund of funds to the user's banking details.

4.19. If the amount of cryptocurrencies sent by the User is less than 0.002 in equivalent (Bitcoin, Ethereum and others), the Service reserves the right not to return them.

4.20. Transactions are verified by the service cryptotims.com if the risk percentage is more than 50% and the coins are sent from the Dark/Hydra market, fraudulent, stolen, etc. are frozen until an unspecified date. The exchange service also has the right to require the client to provide identity documents and selfies. Only after the investigation is carried out, the issue of a refund minus the transfer fee is considered.

Force majeure

5.1. In the event of insurmountable circumstances, the Parties are released from liability for non-fulfillment or late fulfillment of the terms of this Agreement. Insurmountable circumstances include war, terrorist attack, fire, flood, riots, hacking, and acts of local authorities. They also include power outages and lack of access to networks, including the Internet and communication services.

AML policy

6 Our service uses the "hot" wallets of exchanges to conduct online transactions. To combat money laundering and terrorist financing, our partners conduct AML verification of transactions from customers. If a high risk is found, the exchange operation will be suspended until verification is carried out in accordance with FATF standards. (KYC may be required for multiple exchanges)

1. General Provisions

This Anti-Money Laundering and Counter-Terrorist Financing Policy (hereinafter referred to as the AML Policy) regulates the procedure for reviewing cryptocurrency transactions carried out through the online service Cryptotims (hereinafter referred to as the Service).

The Cryptotims Service applies a set of measures aimed at detecting and preventing transactions related to illegal activities, including the analysis of cryptocurrency transactions using specialized blockchain analytics tools.

To assess the risk level of transactions, the Service uses the Rapira AML analyzer.

The Cryptotims Service reserves the right to suspend financial transactions if the AML analysis indicates that the risk level of a transaction exceeds acceptable thresholds.

The overall Risk Score of a transaction must not exceed 56%.

If a transaction shows links to the following risk categories, the application may be suspended and subjected to additional verification:

Risk Source CategoryRisk Threshold
Dark Services / Dark Market	5%
Mixing Services / Gambling	3%
Exchange Fraudulent / Scam / Illegal Service / Stolen / Ransom	1.5%
Sanctions	0.08%
Terrorism	0%
Darknet / Ransomware / Malware	1.5%
Mixing	3%

If the above thresholds are exceeded, the transaction may be temporarily frozen until additional verification of the user is completed.

2. Verification Procedure (KYC)

In the event that an operation is suspended, the User may be required to complete an extended verification procedure (KYC).

The User must provide the following materials:

A photo of one of the following identification documents:
- passport
- national ID card
- driver’s license
A selfie of the User holding the identification document along with a sheet of paper containing:
- the current date
- the User’s handwritten signature.

Additionally, the User may be required to provide the following information:

the platform or service through which the funds were received;
screenshots of the sender’s transaction history;
links to the relevant transactions in the blockchain explorer;
an explanation of the economic purpose of the transaction (e.g., payment for goods or services);
the transaction amount, as well as the date and time it was made;
confirmation of communication with the sender of the funds (such as screenshots of correspondence or other confirmation of the agreement).

The Cryptotims Service reserves the right to request additional documents or explanations if necessary to complete the verification process.

Each case is reviewed individually.

3. Verification Timeframe

The standard timeframe for reviewing the verification procedure is up to 7 (seven) business days from the moment the User provides the complete set of requested information and documents.

In certain cases, the verification period may be extended if additional analysis or documentation is required.

4. Refund of Funds

If the verification process is successfully completed and a decision is made to unblock the funds, the refund will be processed within up to 10 (ten) business days, unless otherwise caused by:

blockchain network conditions;
actions of third parties;
technical features of cryptocurrency platforms.

5. Independent Transaction Verification

Users have the right to independently check cryptocurrency transactions using:

public blockchain analytics services;
the Rapira AML analyzer used by the Cryptotims Service.

Users may also contact the Cryptotims support team through the online chat on the official website to receive assistance regarding the risk level of a transaction.

6. Data Privacy and Disclosure

Personal data of Users of the Cryptotims Service is processed in accordance with the applicable Privacy Policy.

The Cryptotims Service does not disclose personal data to third parties without lawful grounds.

Exceptions include official requests from:

law enforcement authorities;
judicial authorities;
other competent government agencies.

In such cases, information may be disclosed to the extent required by applicable law.

7. Freezing of Funds by Third-Party Platforms

If cryptocurrency funds are transferred to addresses belonging to cryptocurrency exchanges or other third-party platforms, and the freezing of funds is initiated by such platforms, the Cryptotims Service shall not be responsible for these actions.

If the User refuses to complete the verification procedure, the funds may remain frozen for an indefinite period until a decision is made by:

the relevant platform; or
a competent court.

Any claims related to such blocking must be directed to the organization that initiated the freezing of the funds.

8. Fees for Refunds

If a refund is processed through the Cryptotims exchange service as a result of AML analysis or at the request of a cryptocurrency exchange, the refund may be carried out:

with a fee of up to 5% of the amount,
but not exceeding 100 USD equivalent,
in addition to applicable blockchain network fees.

For Users who have successfully completed KYC (Know Your Customer) and SoF (Source of Funds) procedures, or when no confirmed connection to illegal activity is detected, only the blockchain network fee may apply.

9. AML Risk Mitigation Measures

To minimize the risk of receiving funds from illegal sources, the Cryptotims Service applies the following security measures:

the use of verified and trusted cryptocurrency addresses;
interaction only with licensed and reputable cryptocurrency platforms;
the use of unique one-time cryptocurrency addresses for each transaction request;
subsequent consolidation of funds.

This transaction processing mechanism significantly reduces the likelihood of assigning a High Risk Score to a transaction chain.

10. User Refusal to Complete Verification

The User has the right to refuse to complete the verification procedure.

If the transaction was suspended directly by the Cryptotims Service (when non-exchange wallets are used), the refund may be processed after 10 days with a deduction of 0.5% to 3%, in addition to applicable blockchain network fees.

The exact percentage may depend on operational costs associated with processing the transaction.

11. Freezing of Funds by Exchanges

If the funds were transferred to exchange wallets and the freezing was initiated by the exchange, the funds may remain frozen until a decision is made by the exchange or a competent court.

If the exchange returns the funds through the Cryptotims Service, the refund will be processed within 5 business days, with a fee:

up to 5% of the frozen amount,
but not exceeding 100 USD,
plus applicable network fees.

12. Requests from Law Enforcement Authorities

If an official request is received from:

law enforcement authorities,
a court,
or other government authorities,

the funds may be transferred to the relevant authorities in accordance with applicable law.

In such cases, the funds cannot be returned to the User, and any claims must be directed to the authority that initiated the seizure.

13. Final Provisions

The Cryptotims Service does not conduct transactions related to:

sanctioned countries;
sanctioned currencies;
platforms or jurisdictions subject to international sanctions.

By creating an exchange request through the Cryptotims Service, the User confirms that they:

have read this AML Policy;
understand and accept its terms;
agree to comply with the requirements set forth in this policy.

Users who do not request a preliminary transaction check assume full responsibility for any risks related to potential transaction freezing.

Responsibility

7.1. The Service is not responsible to the User for financial losses caused by illegal actions of third parties.

7.2. The Service is not responsible for any deferred or unrealized Requests caused by an error of the Payment System or the Bank specified by the User in the completed Application. The User agrees that in this case all claims will be forwarded to the appropriate Payment System or bank. The Service, at the request of the User, assists in providing documents confirming the use of the Exchange Service when the User submits a complaint or request to the administration of the relevant Payment system or the bank.

7.3. The Service does not verify the validity and legality of the User's ownership of cryptocurrencies, electronic money or fiat currency involved in a particular Operation. The Service assumes the good faith and legality of the User's possession, use and disposal of bank cards (accounts) and Funds on them, indicated by the User during Payment. The Service is not responsible for the User's possession, use and disposal of bank cards (accounts) and Funds that do not belong to him. All risks and responsibilities for the possession, use and disposal of bank cards (accounts) and Funds on them lie with the User.

7.4. The User is obliged to promptly notify the Service administration of changes in his email address and phone number by correcting the specified data in his Account. Otherwise, the Service does not guarantee that the User will receive security notifications and is not responsible for the negative consequences for the User as a result of compromising his account credentials for reasons beyond the control of the Service.

7.5. The User is obliged to immediately notify the Service administration of any unauthorized use of the User account or password, compromise of credentials, alleged Account hacking or any other security breach by e-mail. cryptotims24@gmail.com

7.6. The User is obliged not to use any means to conceal his actual location. The User is obliged to inform the Service administration of his exact and true location upon its request. If the Service determines that the User's activity is suspicious or related to any kind of illegal activity, the Service may suspend the Account, block outstanding transactions, or reject subsequent transactions.

7.7. The User is responsible for the accuracy and completeness of the information and data that he provided when registering on the Service's website. If the User has entered false or incorrect personal data or provided incorrect data for the execution of the Request, the Service is not responsible for any losses incurred by the User as a result of such actions, regardless of their intent.

7.8. The Service is not responsible in cases when the User accesses a fake website or telegram account that mimics the real address of the Service's website and its telegram account ("mirror"). The current online address of the Service's website and its telegram account are listed on the Service's website. https://cryptotims.com /.

7.9. The use of the Service for the purpose of carrying out any kind of illegal actions is prohibited.

7.10. All services of the Service are provided without any express or implied warranties, in particular, without implied warranties of merchantability and fitness for a particular purpose. The Service does not guarantee that all the services of the Service, as well as the website cryptotims.com They will be available 100% of the time to meet the User's needs. The Service will strive to provide its services to the User as soon as possible, but there is no guarantee that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information, including through the fault of third parties.

7.11. In case of acceptance of these Rules, the User confirms that:

7.11.1. They have been provided with complete and truthful information about themselves, as well as authentic identification data.

7.11.2.He is not a participant in money laundering operations or transactions, in accordance with KYC & AML rules.

7.11.3. His income is not related to the implementation of any illegal activities in accordance with the laws of the state where the Service is hosted or the state of the User's residence, including in accordance with the KYC & AML rules.

7.11.4. He is not included in any kind of "black lists", "stop lists" or lists of persons involved in the legalization (laundering) of income and financing of terrorism on the territory of his country of residence.

7.11.5. He is not held legally responsible by the law enforcement or fiscal authorities of his State of residence for the legalization (laundering) of income and financing of terrorism, as well as for committing fraud or any other illegal actions related to the theft of other people's property.

7.11.6. Trading, as well as any actions related to the turnover of cryptocurrencies, are not illegal in accordance with the legislation of the User's country of residence.

7.12. The User undertakes not to disrupt the operation of the Service by interfering with its software or hardware, as well as by distorting the parameters (commands) transmitted to the Service.

7.13. If damage has been caused to the Service as a result of the User's actions, regardless of whether he has intent or negligence, the User undertakes to compensate such damage in full.

7.14. If the User receives a payment in excess of the amount specified in the Request, the User undertakes to refund the funds to the banking details provided by the Service. In this case, the transfer fee is paid by the exchange office.

7.15. The User acknowledges and agrees that the Service does not act as a financial advisor, does not provide investment advisory services, and any information provided by the Service to the User cannot be considered as advice or guidance.

7.16. The User is aware of and assumes all risks associated with the turnover of cryptocurrencies.

Taxation

8.1. The Service is not a tax agent for the User and will not notify the user about his tax expenses. The User undertakes to independently pay all taxes required in accordance with the tax legislation of the country in which he is a resident.

8.2. If the authorities require the Service to pay the User's taxes or cover the arrears incurred as a result of the User's refusal to pay taxes, the User agrees to reimburse the Service for all these payments.

Final provisions

9.1. The Terms and Conditions are agreed upon with the User in electronic form upon registration. The Agreement with the Terms published in electronic form is valid and identical to the written consent.

9.2. Service cryptotims.com The Company has the right to unilaterally amend the Agreements by publishing the changes on the Service's Website. The amendments come into force from the moment of publication, unless another deadline for the amendments to enter into force is additionally determined at the time of their publication. The User has the right to terminate the contractual relationship with the Service. cryptotims.com because of his disagreement with changing such Conditions. The user must notify the Service cryptotims.com about your disagreement with the amendment of the Terms and termination of the contractual relationship by sending a corresponding email to cryptotimes.com.

9.3. Service cryptotims.com It has the right to send information about the status of the exchange process, as well as other information, including advertising, to the User's specified e-mail address. The User can unsubscribe from advertising newsletters by clicking on the corresponding button in the received email.

9.4. The information posted on the website, including all graphic images, text information, program codes, etc., is the property of cryptotims.com and it is protected by copyright laws.

9.5. The Service Administration has the absolute right to refuse to provide services to any User, without giving reasons.

9.6. The User confirms that he is familiar with all the provisions of these Terms and Conditions and fully accepts them.

Anti-illegal Transactions and Money Laundering Policy

10. The user creating the application must be the owner of the means of payment (for example, a bank card) from which the application is paid. Violation of this rule may lead to the suspension of the exchange and the request for supporting documents.

10.1. According to the current international legislation, the service cryptotims.com follows a specific list of rules and performs procedures aimed at preventing the use of cryptotims.com for transactions related to money laundering, that is, those transactions whose main purpose is to return illegally obtained securities or money to the financial and economic market in order to further provide and in possession of legitimate methods. The service also suppresses all transactions that are illegal.

10.2. In order to successfully prevent illegal transactions, the service has adopted certain requirements for applications submitted by customers:

10.2.1. The recipient and the sender of the payment for the application must not be different persons. Transfers to third parties are prohibited

10.2.2. All personal and contact information that the customer of the service indicates in the application must be up-to-date at the time of submitting such an application. The reliability of such data should not be questioned.

10.2.3. Applications created by users using anonymous connections will not be processed by the service. The creation of such applications is prohibited cryptotims.com .

10.3. In order to stop possible illegal operations, cryptotims.com :

— Limits user transactions. The restrictions set depend on factors such as the user's country of residence, the degree of identification, etc.

—Applies its own system of auto-analysis of the client's actions and their transactions. At the same time, all transactions that seem suspicious to the service will be stopped as a matter of urgency.

—Always adheres to the generally accepted policy, which says – “know who your client is”

—Be sure to verify the information received from users in all available ways

10.4. The Service has every right not to comply with user requests, but to freeze them if it is necessary to obtain from the client copies of his identity documents and copies of documents that confirm the legitimate origin of funds. Cases in which these documents may be requested: The User violated the terms mentioned in this agreement from the management cryptotims.com there were suspicions that the client was trying to use the service and its services in order to carry out illegal transactions or money laundering. The execution of the user's request was suspended by the system responsible for preventing fraudulent transactions in these cases in order to the request from the client was sent for execution again, The latter undertakes to provide all required documents within 7 business days from the date of receipt of the request from the service. cryptotims.com documents, and if he refuses to do so, cancel the application."

10.4.1. If the client refuses cryptotims.com Upon request, the service has the right to refuse further service to the customer.

10.5. The Service has the right to refuse service to the client, and then transfer all information collected from the client and independently to law enforcement agencies if: cryptotims.com transactions aimed at financing terrorism and laundering financial resources, as well as involving any fraud, were discovered. cryptotims.com suspects the user that the documents provided to them are fake From law enforcement and other authorized bodies have received information that the user of the service owns funds illegally. This also includes the receipt of any other information that makes it impossible to further fulfill the request from the client.

User actions are defined as those that can cause damage cryptotims.com regardless of the exact nature of the damage – material (physical), immaterial, etc. The client's actions may harm the software package cryptotims.com or are they aimed at gaining access to the service's database

10.6. Information received from users can be verified by the service in all ways.

Dispute resolution and claim acceptance procedure

11.1. Any disagreement regarding the services cryptotims.com they are solved by negotiation between the management cryptotims.com and the client, based on the clauses of the current agreement

11.1.1. All claims from clients are accepted cryptotims.com in electronic form by sending a message on the subject of disputes to the specified banking details (see “Contacts").

11.2. If, as a result of negotiations, the parties have not been able to resolve the conflict, they will continue to resolve it in accordance with the legislation in force at the registration address. cryptotims.com

Privacy policy

12.1. In order to carry out operations, the Service accepts from the User his personal data, which the Service undertakes to store in encrypted form, not to make public, not to transfer to third parties, except for the cases described in clauses 10.4, 10.5 of this agreement.

12.2. All operations with Applications, as well as the transfer of personal data from the User to the Service, are carried out via an encrypted SSL channel with a key length of 256 bits.

12.3. The Service has the right, if necessary, to independently carry out activities to collect additional data about the User by any available means. All information collected as a result of such activities is not made public, is not passed on to third parties, except in the cases described in clauses 10.4, 10.5 of this agreement.

12.4. The Service has the right to transfer the User's personal data and details of operations performed by him, provided that their confidential status is maintained upon an official written request/ court decision / on its own initiative (if there is a need for an investigation) to law enforcement agencies, as well as to the User to whom they belong.

12.5. The Service has the right to transfer the details of the operation and the User's personal data related to the operation upon the official request of the Electronic Payment System for internal investigations.

12.6. All collected data about the User, as well as the details of the operations performed by him, are stored in the Service's database for three years from the moment the Service completes the User's last Request.

Risk notification

We hereby notify the Users of the website cryptotims.com that when owning digital assets, as well as when carrying out operations with digital assets, there is a risk of losing personal financial resources. The value of digital assets can increase or decrease, and there may be a risk that you will lose money by buying, selling, storing, or investing in cryptocurrencies.

Trading digital assets also involves special risks that are not usually inherent in official currencies. Unlike most currencies that are backed by governments or other legal entities, or commodities such as gold or silver, digital assets are a unique kind of "unsecured" currency backed by technology and trust. Currently, there is no government agency that can issue more virtual currency or take corrective measures to protect the value of digital assets in times of crisis.

When working with digital assets, there may be other risks not provided for by this User Agreement and the Site Administration. cryptotims.com

Exchange rules